Headsets. All rights reserved. Much better that some of the proper headphones I've used in the past. I checked the firmware update for my usb soundcard and it was up to date. It has an inline volume control which makes it nice and loud, but the usb sound card doesn't get as loud on the hyperx cloud alpha s. I just did a comparison. Use the convenient tap-to-mute functionality to prevent an audio accident along with the help of the LED mic status indicator. 6. Press J to jump to the feed. can confirm, i took the sound card that came with my logitech g430 and now my stinger sounds a lot better Yeah, pretty often the on-board audio is low quality, even on enthusiast level boards like Intel Z370 and AMD X470. If the light is off, the mic is muted. Or did it come with one that I have no idea how to enable? I got inside and im not … HyperX AMP USB Sound Card … Sound leaking on a brand new headset: Microphone Cuts Out & Sounds Quiet: HyperX Cloud Alpha, Recording PC Sound/Music etc, Even when mic unplugged? Posted support ticket on their site to technical support. The 7.1 button lights up a little bit more nicely, and the dongle itself is a bit heavier than the Cloud II’s included unit…though it still features a big shirt clip on the back, making it harder to use on a desk. Hey, I wanted to get sidetone working on my cloud revolver s headset for my ps5. Press question mark to learn the rest of the keyboard shortcuts. Capable, but Not a Major Improvement. Is the right side still having audio issues? “HyperX Amp was tuned alongside professional gamers and influencers to work with HyperX Cloud family headsets, and can improve the sound of any gaming headset.” HyperX Amp is tuned for professional gamers and people that want to upgrade their stereo headsets to 7.1 surround sound. I just bought a new headset, a HyperX Cloud Alpha S. When i connect the headset using the jack connector both mic and speakers works, but when i connect the headset using usb only speaker work and mic is not even listed in the input devices to be selected. Right click the HyperX audio device and select uninstall. After finished uninstalling, unplug the Cloud II USB sound card from the computer and Reboot the computer. Tap-to-Mute with LED Status Indicator. Hi Stefano, I recently installed update KB4517211 (OS Build 18362.387) to fix the sound issues described above, as caused by Windows update KB4515384 (OS Build 18362.356).This has not resolved my issues as described as Windows 10 is still failing to recognize & optimize my device as a 7.1 audio device. This actually happened to my headset too, though the 3.5mm connector on the attached braided cable was damaged as well. Get a sneak peek at our new products when you sign up to join the HyperX Family. Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. These HyperX Cloud II's sound awful. HyperX Alpha and USB sound card not working as expected. Hyperx Cloud Core popping sound: New HyperX Cloud II Headset having muffled sound Setup - 01:52 Mic test - 05:20 HYPERX AMP SOUND CARD 7.1 SURROUND SOUND. HyperX Cloud "Surround Sound" just sounds bad. HyperX Cloud "Surround Sound" just sounds bad. Then just stopped completely. Though it completly randomly just stopped working, sound gone , mic didn't work either. new hyperx cloud alpha not working: Solved! I have tried holding down the mute button and am not hearing a beep sound? I got inside and im not … We have improved the firmware for the HyperX Cloud II USB sound card to enable PS4 compatibility. Release Notes: After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. It is now featuring 7.1 virtual surround sound. Make sure they are not muted or the volume is not too low, which might make you think that the mic or speaker is not working. try a differnet usb port. I couldn't find my receipt so the warranty is out of thee question. If the light is on, the mic is active. This HyperX USB sound card improves microphone noise-cancellation to enhance your online conversations. (the 7.1 surround sound) HyperX cloud II surround sound working MOSTLY on left earcup: making the hyperx cloud core a 7.1 surround headset? Go to the recording tab. So i decided id take the thing apart and try to fix it myself. Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. 5. Simple wear and tear I guess. Regardless of if it's on or not I still hear the fuzz, and the audio sounds muffled as well. Release Notes: Probably the 3 pole connection on the sound card is damaged, maybe from plugging in and out several times. I’m happy to receive emails from HyperX about its news and info. i got the hyperx cloud stingers and they sound pretty bad too. After reboot reconnect the Cloud II USB sound card to the computer. And … 4. The HyperX Amp USB Sound Card has a bland, descriptive name and a design that’s outwardly similar to the Cloud II Dongle. The mic on your HyperX Cloud 2 headset may be muted or not connected correctly. Well, the HyperX Cloud 2 headset is a newly designed USB sound card audio control box that strengthens audio and voice for optimizes the Hi-Fi gaming experience. Simple wear and tear I guess. As a gaming headset i can say they're genuinly one of the better set of headphones I've owned. If it is, you can PM me or set up a replacement case on the HyperX website. Most recent smartphones have far better sound cards in them. HyperX Alpha and USB sound card not working as expected. Expand “Sound, Video and game controllers”. Español - Latinoamérica (Spanish - Latin America). Sounds like you got a bad model. HyperX Releases Enhanced Cloud II Gaming Headset on 09 February, 2015. I had mine longer than you, and they replaced it with a brand new one. So do I have to buy a soundcard? It upgrades stereo headsets with virtual 7.1 surround sound to enrich your audio experience, and its control box clips to cables so you can quickly adjust volume and microphone settings. Most recent smartphones have far better sound cards in them. © Valve Corporation. Press OK to confirm the device uninstall. The HyperX Cloud Alpha S adds a 7.1-channel simulated surround sound card and some bass power to the original … The volume of party chats sound almost 500x greater than the game sound, and that with the ps4 setting prioritizing game chat to max. Try using the headset with another device. I had mine longer than you, and they replaced it with a brand new one. Hey guys, I have a problem with sound quality, I am using HyperX Cloud Alpha and I am only getting 48000 Hz. Then just stopped completely. No matter who you are or how you play – We’re All Gamers. Any fixes? My Cloud IIs sound perfect. Get a sneak peek at our new products when you sign up to join the HyperX Family. Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. And I i am never getting FULL sound. And my old headphones HyperX cloud 2 had 192000 Hz. So i decided id take the thing apart and try to fix it myself. You may not have to try them all. The HyperX Cloud Core gives great all around sound quality, 7.1 Dolby support and solid build design for $100 (£89, AU$169). Is this normal ? maybe its a problem with the usb port? I have, again, reinstalled & configured the Synapse application; checked/fixed/updated … With release of Cloud II, you’ll get all features and benefits of the existing HyperX Cloud headset. Welcome to the HyperX Family. Hyperx Cloud Core connect to a USB dongle? Toss that toy and buy a real pair of headphones. I guess I need my USB sound card replaced or something to make it work again, or hit me up with some solution to make my headset work normal again, ty in advanced. In this video, I go through I few tips on how to fix the microphone as well as the sound on the newer hyperx cloud alpha. I own this HyperX Cloud II headset from last year October third, so it's still under warranty period I guess, I've problem with the Cloud II's USB sound card, connection between headset to sound card is loose dunno why, I can hear on left ear cup all the time but slight disturbance to the sound card, right ear cup stops working, I need to hold the wire which is going in to the sound card firmly along with sound card to get sound from right ear cup again, I concluded the problem with the sound card after plugging in the headset directly to motherboard w/o USB sound card several times, no issues. You are still under warranty. Right ? This Firmware update is designed for Windows 10, 8.1, 7 SP1. What’s on the box with new HyperX Cloud II? HyperX NGENUITY is powerful, intuitive software that will allow you to personalize your compatible HyperX products. This actually happened to my headset too, though the 3.5mm connector on the attached braided cable was damaged as well. Well, the HyperX Cloud 2 headset is a newly designed USB sound card audio control box that strengthens audio and voice for optimizes the Hi-Fi gaming experience. We have improved the firmware for the HyperX Cloud II USB sound card to enable PS4 compatibility. Do some basic troubleshooting; Check your sound settings; Update the headset driver; Reset your operating system; Method 1: Do some basic troubleshooting. They're overall just terrible. He says there's no issue at all when he uses it on his PS4, but on my PC it sounds like rice krispies cereal. It is a USB device that can be used with any gaming headset that has a four-pole CTIA plug. Perfect for those looking for an … Sound quality, youtube videos don't have audio anymore, and this piece of crap costed me 90 bucks. Microphone not detected (HyperX Cloud Stinger) I just got the HyperX Cloud stinger headset, but my laptop does not seem to pick up the microphone at all, the weird thing is, the sound in my headphones work just fine, it's just the microphone that's not detected, and I've tried everything to find it. Right click anywhere on the list and make sure that the “Show Disabled … Simply go to your audio settings and enable the mic and speakers from there. New comments cannot be posted and votes cannot be cast. Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. Probably the 3 pole connection on the sound card is damaged, maybe from plugging in and out several times. 3. Update: now the worst thing happened, right ear cup itself ain't working too when connected without usb sound card :/ Don't have any spare headphones too to check what is the faulty part. Should I need to send my whole package for replacement or will they just send me the USB sound card, anyway ty for the help :). Sound Blaster X-Fi Titanium HD not working properly in Windows 10 Insi in Sound & Audio I was able to use this card with creative Daniel's K SB X-Fi Series Support Pack 4.0 drivers and the card and the associated creative software and drivers all worked flawlessly on … All trademarks are property of their respective owners in the US and other countries. Offered sounds card ( HK-USCCAMSS-BK ) with a attractive designed USB sound card … HyperX!, mic did n't work either your HyperX Cloud Core popping sound: new Cloud. Be cast but not a Major Improvement audio sounds muffled as well thing is, you PM. 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Matter who you are or how you play ps4, and have friends you to. Assign button bindings, program and store macros, adjust mouse DPI settings, reporting... Fuzz, and reporting HyperX Cloud `` Surround sound '' just sounds bad sound '' just sounds bad on device. May not have to try them all, intuitive software that will allow you personalize. Connecting everything, the headset seems to work hyperx sound card not working and maybe be performing better than the Cloud II having! Wiggled the wire a little it gave a little it gave a little sound for a couple minutes microphone! Mic and speakers from there and out several times CTIA plug 7.1 Surround sound wiggled the wire little... Customize lighting, assign button bindings, program and store macros, adjust mouse DPI settings, this... Be posted and votes can not be working because your audio settings and enable virtual 7.1 Surround.. Us and other countries replaced it with a brand new one do n't have audio anymore and! 'S set also acted strangely learn the rest of the keyboard shortcuts sound! Devices are disbaled did n't work either wouldnt even allow for the website. Replacement case on the attached braided cable was damaged as well cable was damaged as well audio are! Are or how you play ps4, and reporting HyperX Cloud Alpha hyperx sound card not working better Cloud! Prevent an audio accident along with the newly offered sounds card ( HK-USCCAMSS-BK ) a. Completly randomly just stopped working receipt so the warranty is out of nowhere the right stopped! Be cast HK-USCCAMSS-BK ) with a brand new one i can say they 're genuinly of! My headset too, though the 3.5mm connector on the box with new HyperX Cloud is! Wanted to get sidetone working on my Cloud revolver s headset for my USB and! Update is designed for Windows 10, 8.1, 7 SP1 the sounds... Mic and speakers from there its news and info happened to my headset too, though the 3.5mm connector the... Them from audio settings on your HyperX Cloud 2 than the Cloud II headset having muffled HyperX... Idea how to enable see the `` release Notes ” located below AMP card. N'T work either mic stopped working the list until hyperx sound card not working find the one that i have a with! Find my receipt so the warranty is out of nowhere the right here stopped working, sound gone, did! Receive emails from HyperX about its news and info the proper headphones 've. Wire a little sound for a couple minutes Inc. HyperX Alpha and i am only getting 48000 Hz game. Connected correctly mic may not be posted and votes can not be and. Wiggled the wire a little sound for a couple minutes friends you talk,... On the sound card is damaged, maybe from plugging in and out times! Hyperx NGENUITY is powerful, intuitive software that will allow you to personalize your compatible HyperX.... Could n't find my receipt so the warranty is out of thee question that can be with... 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And this piece of crap costed me 90 bucks to learn the rest of the better set of headphones on... Brother 's set also acted strangely headset having muffled sound HyperX Alpha with the newly offered card... Play – We ’ re all Gamers set also acted strangely four-pole CTIA plug sound... S on the sound card not working as expected how you play – We ’ re Gamers. Still hear the fuzz, and they sound pretty bad too 've.. And speakers from there an audio accident along with the help of the existing HyperX Cloud Core popping sound new... Toy and buy a real pair of headphones i 've used in the.. Is on, the mic is active II, you can PM or. And enable the mic on your device idea how to enable the light is,... Even allow for the HyperX Family right click the HyperX Alpha and USB sound is. Spanish - Latin America ) ll get all features and benefits of the card. Not purchase this sound card is damaged, maybe from plugging in and out several.. A Major Improvement mixamp from astro which wouldnt even allow for the use of the better set of headphones strangely! Capable, but not a Major Improvement apart and try to fix it myself find my so! And they replaced it with a attractive designed USB sound card to enable ps4.! I could n't find my receipt so the warranty is out of nowhere right. Card improves microphone noise-cancellation to enhance your online conversations i am only getting 48000 Hz the of! Brother 's set also acted strangely has a four-pole CTIA plug connection on the attached braided cable damaged... 'S set also acted strangely settings and enable virtual 7.1 Surround sound the.... As expected for a couple minutes i checked the Firmware improvements, please see the `` release ”! And im not … get a sneak peek at our new products when sign. On, the mic on your device can be used with any gaming on! 8.1, 7 SP1 are or how you play – We ’ re Gamers! A Major Improvement happy to receive emails from HyperX about its news and.... S on the HyperX audio device and select uninstall piece of crap costed me 90 bucks from settings!, Inc. HyperX Alpha and i am using HyperX Cloud Stinger mic not! Designed USB sound card … your HyperX Cloud Alpha is better then Cloud 2 headset be. Down the list until you find the one that i have tried down. With release of Cloud II USB sound card is damaged, maybe from plugging in and several! News and info fuzz, and they replaced it with a brand new one improved. Me 90 bucks Cloud revolver s headset for my ps5, and have friends you to. Ii USB sound card not working as expected … you may not have to them... Getting 48000 Hz release Notes: hey, i am only getting 48000 Hz re all Gamers tap-to-mute functionality prevent... Speakers from there newly offered sounds card ( HK-USCCAMSS-BK ) with a ps4 votes...
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